I think I can answer a few issues that arose on Wednesday night now I have spent a bit of time yesterday trying to get my head around the issue of the University of Melbourne purchasing just a 10 seat virtual classroom for the Elluminate software environment.

As those who were in the chat know I asked everyone to migrate to Elluminate from the Skype text based chat and then we found that as with the previous week some students could not get in. This week we discovered that it occurs after we got to ten students in the Elluminate area for the Uni.

What i did not realise is that the uni has only bought a 10 person licence from Elluminate. The reason for this are "elluminating" As expected they relate to economics and demand and the financial expectations around online as an area of interest at the University.

The detail of the Elluinate environment and the way it is licenced are important issues for us anyway if we see ourselves as those who are learning about Online Education and Training in this subject.  So it is on task look at and discuss and comment on this issue here in the subject blog.

Despite or perhaps because of my enthusiasm for the environment when I was told I would finally have access to the environment for teaching this semester I failed to ask or just assumed or did not hear that the environment licence was for 10 ten person interaction. Possibly my fault but as the uni will not allow a subject to run with less than 15 initial enrolments ten  is a strange number to use as a base line minimum.

The number ten is however significant, as could be expected, based on what is considered to be the extremely expensive licencing criteria that Elluminate imposes.  Part of that criteria is the need to understand that an Elluminate licence is a rental cost and not really a purchase.

If you consider that the 10 seat virtual room is  only rented for one year and costs $8000.00 there is a very strong disincentive and difficult justification on an economic basis for such expense at the university for an unproven and not widely called for application.

IF you think about it a $16000.00 justification on the same basis for a 20 seat installation then it would be even more difficult to get approved for funding.

This has relevance for students studying how to implement online teaching and learning in their own institutions. Learning about Elluminate is therefore "elluminating" for financial as well as educational reasons.

Is it for example justified to force students to gain experience in using such an expensive tool especially if it is unlikely to become widely deployed by those student in their own circumstances because of the economics of educational institution in this country. This issue of expense is also of relevance to the way that online learning is perceived by organisations generally as one where savings or costs are relatively small by comparison to actual real not virtual building and power cost of providing f2f teaching spaces.

In organisations generally the perception (perhaps falsely held or promoted) is that online learning is cost effective relative to face to face and education in general in Australia is considered to be a money maker by private schools and even governments.

The view that online training is relatively inexpensive is also widely held in industry especially when they take into consideration the down time of training and the expense of getting staff to one location in terms of air fare and accommodation costs for a couple of days of PD (that those trained will in most circumstances never follow up on) .

You might dispute that there is some truth to the idea that online could possibly be cost effective, You can make a comment on the end of the post here on this if you like.

The circumstances here at the University are that because of the cost Elluminate - it is not yet being actively pursued here at Melbourne.  A smallish badly funded trial was all that was approved and there is no likelihood this year that extra funding or double the amount already allocated will occur.

You might be surprised to hear that I think this is good because despite some of the obvious advantages that Elluminate has - alternatives will now need to be investigated by this subject.

Already Matt and now with the support of Ben has found an alternative called VisIQ that they cannot really test until a few of us get in there and see how it goes. Those alternatives are what we will pursue alongside a devious way of accessing Elluminate that we will also fall back on.

Posted by ictied on August 22, 2008
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oetrwalls on whole page :

Ted, thanks for the explanation. I was on the “enside” on Wednesday but imagine it was frustrating for those not able to login. I suppose there 2 ways for me as a student to look at the fact that unimelb has only 10 seats in elluminate – cool that I get to try out a product that I would not otherwise get to test, or feel like a used and abused guinea pig for unimelb’s research and evaluation process. Being the kind of guy I am I take the first option, and realise that it has lead me to check out VisIQ (thanks Matt and Ben for tip) which I would otherwise not have known about, as well as Moodle LMS.

As for the cost effectiveness of online education and training… For already established institutions it can be a complement to courses which take place in a real (bricks and mortar) environment but this provides little to no cost benefit. If courses can be moved off campus or new ones created in an online environment then this could be a cost effective way of increasing revenue, but will students be willing to pay the same course fees as if they were on campus? These institutions already have their campuses, and much of their image is based on them often, so the costs here are unlikely to decrease.
An alternative is a startup organisation/institution that from the very outset aims to have some/all education online, but the challenge that I see here is trying to establish a name and reputation. Convince people that you’re not like all the other dodgy online ventures, and that you are as good as “Institutions” (e.g. MIT)
I haven’t really touched on the option of internal organisation training/PD. And here there could certainly be savings. However with so much virtual office/work from home/hot-desking in the corporate world maybe group PD in the same physical location can replace the lack or “team building” that used to take place at the coffee machine?

August 24, 2008 10:02 pm
Bill Dunne on whole page :

As an “outsider” who eventually got “locked out” I was appreciative of your comments, Ted. It was a little annoying but hearing the costs (about $500 a week term time) I was staggered. I had looked at it myself last year for the school environment and though that the price must have come down. How can it be justified?? I remember looking at an alternative last month but cannot remember the name… I will try to remember again later. There are alternatives which are free which again gets me asking how the price can be justified?? It is not exactly rocket science and the bandwidth cost is borne by the consumer…
Anyhow, thanks for pursuing the mysteries of practical online learning.

August 27, 2008 7:24 pm
Dayle on whole page :

Hello, I don’t understand why the classroom costs so much? On the elluminate website http://www.elluminate.com/v-series/, you can get a 20 seat voffice (not sure what the differences between the various types are) for $1530 per year? Perhaps you could contact elluminate and see if they can convert the 10 seat deal you have into some other more suitable solution.
One way to reduce costs is to share the classroom across schools, there may be other areas who would like to use it too. You only need one classroom if classes are scheduled at different times. Also, what about us purely online students? don’t we get a classroom like everybody else?
It’s true that elluminate is not the only classroom out there and it’s always good to know the options – there is another a free environment called evo that we could try http://evo.caltech.edu you have to email a request to arcs (australian research collaboration service) to get your own ‘community’.
I don’t think that online education should be considered a cost saving measure, it should be about providing flexible education of equal (and best) quality which means equal resources. In fact, I think initial set up of new online programs could probably cost more??

August 27, 2008 10:08 pm
ictied on whole page :
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